Returns & Exchanges
At AFF Luxury Consignment, we take pride in the authenticity and quality of our curated collection; if you are not entirely satisfied with your purchase, you may return eligible items within 14 days of delivery for a refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the item you wish to return and obtain a Return Authorization (RA) number.
- 2.Secure Packaging
Carefully pack the item in its original packaging, ensuring all security tags, designer dust bags, and authenticity certificates are included and intact.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of receiving your RA.
- 4.Inspection and Refund
Once our specialists verify the item's condition and intact security tags, your refund will be processed to your original payment method within 5-7 business days.
